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Turnaround time for Death and Health claims decision as mandated by Insurance Regulation and Development Authority of India (IRDAI):
| Perticulars | Time line of settelment of claims |
| Death claim, except in case warranting investigation | Within 15 days from Intimation |
| Death claim warranting investigation | Within 45 days from Intimation |
| Health Claim | Within 15 days from Intimation |
*Intimation means receipt ofcomplete documents required as per the list provided on website